By accessing claro.vision or using the ClaroVision application, you agree to these Terms. If you use ClaroVision for an organisation, you confirm you are authorised to do so.
ClaroVision is a business-to-business product for authorised users of customer organisations. It is not intended for consumers or personal use.
You are responsible for keeping your credentials confidential and for activity under your account. Tell us at hello@claro.vision if you suspect unauthorised access. We may suspend access to protect the service or other customers.
You agree not to misuse or disrupt the service; access another customer's data; reverse-engineer, scrape, or copy the platform; upload unlawful content; or use ClaroVision to break any law. You are responsible for having the right to upload the photographs and data you submit.
The ClaroVision platform, software, and brand are ours. Your data is yours — you keep ownership of the catalogues, photographs, and records you upload, and grant us only the licence needed to provide the service. We do not use your images to train shared models unless you opt in.
We work to keep ClaroVision available and accurate, but during a pilot it is provided "as is" while we refine it. Roadmap features are not guaranteed. Commercial terms (fees, scope, success criteria, SLAs) live in your signed agreement, which prevails over these Terms for those matters.
To the extent the law allows: ClaroVision is provided without warranties beyond those in a signed agreement; AI-generated results may contain errors and should be reviewed before being relied upon for material decisions. Our total liability is limited as set out in your signed agreement, and otherwise to the fees you paid us in the 12 months before the claim; we are not liable for indirect or consequential loss. Nothing here limits liability that cannot be limited by law.
Our handling of personal information is described in the Privacy Policy. For customer business data we act as operator under a Data Processing Agreement.
You may stop using ClaroVision at any time. We may suspend or end access for breach or as set out in a signed agreement. On termination, data handling follows the Privacy Policy and your agreement.
These Terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction.
We may update these Terms; continued use after an update means you accept it.
hello@claro.vision · ClaroVision, South Africa.